Orders & Payments

How do I place an order?
Discover your perfect look, select the ideal size, add it to your cart, and enjoy a smooth and secure checkout experience.
What payment methods do you accept?
We accept UPI, credit cards, debit cards, net banking, and other secure payment methods available at checkout.
Is cancellation available ?
Yes, cancellations are possible before your order is dispatched. Please contact us at the earliest, and our team will be happy to assist you.
Will I receive an order confirmation?
Yes, you will receive an order confirmation email after your purchase is completed.

Shipping & Delivery

How long does delivery take?
Most orders are delivered within 3–7 business days depending on your location.
Do you offer free shipping?
Free shipping may be available on orders above a specified amount. Check our shipping policy for current details.
How can I track my order?
Once your order has been dispatched, we'll send tracking details to your registered email address or mobile number so you can follow its delivery progress.
Do you ship internationally?
Currently, we ship within India. International shipping updates will be announced in the future.

Returns & Exchanges

What is your return policy?
We accept returns on eligible products within the specified return window after delivery.
How do I initiate a return?
We're here to help. Just share your order number with our support team, and we'll assist you with the return process.
Need a different size?
Yes, size exchanges are available, subject to product availability at the time of your request.
When will I receive my refund?
Refunds are typically processed within 5–7 business days after the returned item passes inspection.

Sizing & Fit

How do I choose the right size?
Please refer to our Size Guide available on each product page.
What if I'm between sizes?
We recommend choosing the larger size for a more comfortable fit.
Do your tops, skirts, and dresses fit true to size?
Most of our products are designed to fit true to size. Product-specific fit information is provided on each product page

Products

What fabrics do you use?
We carefully select comfortable and quality fabrics to ensure style and durability.
Will the colours look exactly like the photos?
We strive for accuracy, but slight colour variations may occur due to screen settings and lighting.
How should I care for my garments?
Care instructions are provided on the product page and garment label.
Will sold-out items be restocked?
Some popular styles may be restocked. Follow us on social media or subscribe to updates for notifications.

Customer Support

How can I contact Emberily Clothing?
You can reach us through our Contact Us page or by email.
What are your customer support hours?
Our support team is available during standard business hours.
How quickly will I receive a response?
We typically respond within 24–48 business hours.